Frequently Asked Questions
Everything you need to know about your WowzaBox experience.
How are the ingredients kept fresh during shipping?
We use specialized insulated packaging and non-toxic cooling gel packs to ensure your ingredients stay at peak freshness for up to 48 hours in transit.
Can I skip a week or cancel my subscription?
Absolutely. You have full control through your account dashboard to skip deliveries or cancel your subscription at any time before your weekly cutoff date.
What should I do if my box arrives damaged?
We take quality seriously. If any part of your order is damaged or missing, please contact our support team within 24 hours with a photo, and we will issue a refund or credit immediately.
Do you offer options for specific dietary requirements?
Yes, WowzaBox offers a variety of plans including Vegetarian, Low-Carb, and Family-Friendly options. You can filter our weekly menu based on your dietary preferences.
Where does WowzaBox deliver?
We currently deliver to all residential and business addresses across the continental United States. We do not deliver to P.O. boxes at this time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital wallets like Apple Pay and Google Pay.